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relationships with city governments to the point where there is a large regulatory regime in most cities around taxis. in many cases you have regulators who feel their job is to protect the taxi industry. i had one regulator in new york refer to the taxi industry as their customer. so what happens then is that once it goes into that protection mode, innovation becomes very difficult. it may be why in so many cities that innovation around taxi around transportation is so gummed up. the rig heaters who are supposed to crack the whip end up becoming the protectors. even though it's hard, uber is completely legal, in the cities that we're rolling out and there are cities that we can't roll out where we're like miami and vegas we can't roll out. there is that protection mechanism that makes it particularly controversial. >> so you say you're legal but a lot of these cities suggest otherwise. their regulators are sending out crease and desist orders almost on a daily base. impounding cars in washington, d.c. at one point. they're not allowing this technology to take shape. these guys are starting to
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